{"id":136,"date":"2023-08-03T14:57:15","date_gmt":"2023-08-03T17:57:15","guid":{"rendered":"http:\/\/governo.sorocaba.sp.gov.br\/procon\/?page_id=136"},"modified":"2024-04-17T11:20:42","modified_gmt":"2024-04-17T14:20:42","slug":"publicacoes","status":"publish","type":"page","link":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/publicacoes\/","title":{"rendered":"Publica\u00e7\u00f5es"},"content":{"rendered":"<h3><strong>Orienta\u00e7\u00f5es ao consumidor<\/strong><\/h3>\n<ul>\n<li><a style=\"color:blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/consumorestaurantes-reclameaqui-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Restaurantes<\/a><\/li>\n<\/ul>\n<div class=\"wp-block-spacer\"><\/div>\n<p>&nbsp;<\/p>\n<h3><strong>Orienta\u00e7\u00f5es ao fornecedor<\/strong><\/h3>\n<p style=\"text-align: justify\">Alguns materiais produzidos pelo PROCON Sorocaba com orienta\u00e7\u00f5es sobre os itens verificados durante as atividades fiscalizat\u00f3rias.<\/p>\n<ul>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/afixacaodeprecosfecomercio.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Cartilha de afixa\u00e7\u00e3o de pre\u00e7os<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/orientgerais.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Orienta\u00e7\u00f5es gerais<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/folder-academias.pdf\">Orienta\u00e7\u00f5es espec\u00edficas \u2013 Academias<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/orientoticas.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Orienta\u00e7\u00f5es espec\u00edficas \u2013 \u00d3ticas<\/a><\/li>\n<\/ul>\n<div class=\"wp-block-spacer\"><\/div>\n<p>&nbsp;<\/p>\n<h3><strong>Placas obrigat\u00f3rias<\/strong><\/h3>\n<p style=\"text-align: justify\">As placas abaixo devem ser afixadas, em local vis\u00edvel, em todos os estabelecimentos:<\/p>\n<ul>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/atendimentopreferencial.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Placa \u2013 Atendimento preferencial<\/a>\u00a0(Inclu\u00eddo o s\u00edmbolo mundial da conscientiza\u00e7\u00e3o do transtorno do espectro autista, conforme Lei Municipal 11.513\/2017).<\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/placa-alcoolpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Placa \u2013 Bebidas alco\u00f3licas<\/a>\u00a0(Lei Estadual 14.592\/2011 e Lei Federal 8.069\/1990).<\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/cartazproibicaonarguile.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Placa \u2013 Narguil\u00e9<\/a>\u00a0(Lei Municipal 11.708\/2018).<\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/placa-nota-fiscalpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Placa \u2013 Nota fiscal<\/a>\u00a0(Lei Estadual 9.990\/1998).<\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/placa-fumopage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Placa \u2013 Proibido Fumar<\/a>\u00a0(Lei Estadual 13.541\/2009).<\/li>\n<\/ul>\n<p style=\"text-align: justify\">Todo estabelecimento deve manter afixado, em local vis\u00edvel, o endere\u00e7o e o telefone do PROCON e da delegacia de pol\u00edcia civil mais pr\u00f3xima (Lei Estadual 2.831\/81). Abaixo h\u00e1 uma placa para cada delegacia. Veja qual atende sua regi\u00e3o:<\/p>\n<ul>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-escolastica-rosa-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 R. Escol\u00e1stica Rosa de Oliveira<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-general-carneiro-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 Av. General Carneiro<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-itavuvu-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 Av. Itavuvu<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-jose-de-oliveira-cassu-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 R. Jos\u00e9 de Oliveira Cass\u00fa<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-mario-campolim-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 Av. Mario Campolim<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-nogueira-padilha-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 Av. Nogueira Padilha<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-para-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 R. Par\u00e1<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/nova-placa-procon-e-delegacia-salvador-milego-newpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 Av. Roberto Simonsen<\/a><\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/procon.sorocaba.sp.gov.br\/wp-content\/uploads\/2019\/11\/NOVA-Placa-PROCON-e-Delegacia-salvador-milego-new.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Delegacia \u2013 Av. Salvador Milego<\/a><\/li>\n<\/ul>\n<p>Atendimento em hospitais:<\/p>\n<ul>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/lei-municipal-11405-16.png\" target=\"_blank\" rel=\"noreferrer noopener\">Tempo m\u00e1ximo de atendimento<\/a>\u00a0para EMERG\u00caNCIA e URG\u00caNCIA (Lei Municipal 11.405\/2016).<\/li>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/protocolo-manchesterpage-0001.jpg\" target=\"_blank\" rel=\"noreferrer noopener\">Protocolo de Manchester<\/a>\u00a0(Modelo de Classifica\u00e7\u00e3o de Risco).<\/li>\n<\/ul>\n<div class=\"wp-block-spacer\"><\/div>\n<p>&nbsp;<\/p>\n<h3><strong>Procura\u00e7\u00e3o<\/strong><\/h3>\n<p>\u00c9 necess\u00e1ria a apresenta\u00e7\u00e3o desse documento preenchido para que outra pessoa possa fazer sua representa\u00e7\u00e3o junto ao PROCON.<\/p>\n<ul>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/procuracao.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Procura\u00e7\u00e3o<\/a><\/li>\n<\/ul>\n<div class=\"wp-block-spacer\"><\/div>\n<h4><strong>Relat\u00f3rios e estat\u00edsticas<\/strong><\/h4>\n<ul>\n<li><a style=\"color: blue\" href=\"http:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-content\/uploads\/sites\/3\/2023\/08\/relatorio-de-atendimentos-1-trimestre-de-2019.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Relat\u00f3rio de atendimentos \u2013 1\u00ba trimestre de 2019<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Orienta\u00e7\u00f5es ao consumidor Restaurantes &nbsp; Orienta\u00e7\u00f5es ao fornecedor Alguns materiais produzidos pelo PROCON Sorocaba com orienta\u00e7\u00f5es sobre os itens verificados durante as atividades fiscalizat\u00f3rias. Cartilha de afixa\u00e7\u00e3o de pre\u00e7os Orienta\u00e7\u00f5es gerais Orienta\u00e7\u00f5es espec\u00edficas \u2013 Academias Orienta\u00e7\u00f5es espec\u00edficas \u2013 \u00d3ticas &nbsp; Placas obrigat\u00f3rias As placas abaixo devem ser afixadas, em local vis\u00edvel, em todos os estabelecimentos:&nbsp; <a href=\"https:\/\/governo.sorocaba.sp.gov.br\/procon\/publicacoes\/\">&hellip; Leia mais<\/a><\/p>\n","protected":false},"author":38,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-subsite-menu.php","meta":{"footnotes":""},"class_list":["post-136","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/users\/38"}],"replies":[{"embeddable":true,"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/comments?post=136"}],"version-history":[{"count":26,"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages\/136\/revisions"}],"predecessor-version":[{"id":449,"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/pages\/136\/revisions\/449"}],"wp:attachment":[{"href":"https:\/\/governo.sorocaba.sp.gov.br\/procon\/wp-json\/wp\/v2\/media?parent=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}